Product Safety Recall - 02 November 2017
Rhino-Rack Roof Racks to suit Ford Mondeo station-wagon with solid rails (2012-2017) using Leg Kit SX020
Sold at authorised Rhino-Rack resellers and Ford dealers from September 2013 - 18 October 2017
Problem: In some kits, one or more incorrect mounting legs may have been supplied.
Hazard: If incorrect mounting legs are used the roof racks may not be securely fastened to your vehicle, causing possible loss of load and of the racks themselves, and consequential serious injury or death to the user or others using the road.
What to do: Consumers should immediately stop using the roof racks, remove them from the vehicle and contact the dealer from which the product was purchased or, if more convenient, your nearest Rhino-Rack authorised reseller to receive replacement mounting legs at no cost.
Contact details: For contact details of your nearest Rhino-Rack authorised reseller or further information: see http://www.rhinorack.co.nz/store-locations, or contact Rhino-Rack on phone 0800 866 322 or by email on email@example.com
See www.recalls.govt.nz for other New Zealand Product Recall Information